CARING FOR YOUR RUG
We want you to have your rug in your life for a long time, here's a few tips that can help make that happen.
CLEANING SPILLS
JUTE
Step 1
For liquid spills absorb as much of the spill as possible with a thick absorbent towel. For solid spills, remove as much of the soiling as possible, using a spatula or utensil that allows for the spill to be scraped and removed as much as possible is ideal.
Step 2
Once spill has been removed pour cold water over stain so stain is lightly covered and then blot with a thick absorbent towel, repeat this until stain is gone.
Step 3
If stain still remains, use spot cleaner after this step spray lighting over stain, wait a few moments and then blot with damp cloth, repeat until stain is gone and then vacuum once dry.
BAMBOO SILK-WOOL BLEND
(Applicable only if the rug has been treated with Premium Surface Protection. For untreated rugs, contact a professional cleaner.)
Step 1
For liquid spills absorb as much of the spill as possible with a thick absorbent towel. For solid spills, remove as much of the soiling as possible, using a spatula or utensil that allows for the spill to be scraped and removed as much as possible is ideal.
Step 2
Once spill has been removed pour cold water over stain so stain is lightly covered and then blot with a thick absorbent towel, repeat this until stain is gone.
Step 3
If stain still remains, use spot clean spray after this step spray lighting over stain, wait a few moments and then blot with damp cloth, repeat until stain is gone and then vacuum once dry.
*Please note that should you get urine on your Bamboo Silk-Wool Blend rug, you will need to have your rug professionally cleaned.
WOOL
Step 1
For liquid spills absorb as much of the spill as possible with a thick absorbent towel. For solid spills, remove as much of the soiling as possible, using a spatula or utensil that allows for the spill to be scraped and removed as much as possible is ideal.
Step 2
Once spill has been removed pour cold water over stain so stain is lightly covered and then blot with a thick absorbent towel, repeat this until stain is gone. For stubborn stains, use a small amount of wool safe detergent mixed with warm water, dip cloth into wool/water solution and apply to stain, repeat until stain disappears.
Step 3
If stain still remains, use spot clean spray after this step spray lighting over stain, wait a few moments and then blot with damp cloth, repeat until stain is gone and then vacuum once dry.
Tips for successful removal of stains
Avoid rubbing stains, this can push the stain deeper into the fibres. Do not use chemicals, baking soda or other remedies on natural rugs, these can cause discolouration and permanently damage the fibres.
Repeating the steps above usually work to remove most stains, for stubborn stains we have approved professional cleaners who we work with. Reach out here for more information.
TRIMMING LOOSE FIBRES
Due to the natural fibre and handmade nature of our rugs, some little bits of yarn may pop up over time. This is not a fault; it is part of the nature of the rug. Any loose fibres can be gently trimmed with scissors to keep your rug looking tidy.
PREMIUM SURFACE PROTECTION
We strongly recommend adding Premium Surface Protection with every rug.
Premium Surface Protection is a multi dimensional product designed to protect fabric, specifically rugs and carpet, from stains and damaging UVA and UVB rays, whilst maintaining the appearance and texture of the fibre.
Unlike other products, Premium Surface Protection penetrates and coats the whole fibre, therefore does not need to be reapplied after cleaning and lasts 10 commercial cleans before having to be reapplied.
The application of Premium Surface Protection is a simple, one-time treatment provided by an approved Premium Surface Protection applicator.
All rug orders including Premium Surface Protection are sprayed prior to dispatch. Please note this adds a few days additional to the standard delivery timeframe.
UNDERLAY
An underlay helps to keep your rug from slipping on hardwood floors. To organise the set up of this, open the underlay completely and lay it flat on the floor, white-side down. Push firmly against the floor to make sure there are no lumps, then roll your rug over the top. Two people doing this task will make it much easier to manage.
VACUUMING
We recommend regularly vacuuming your rug to keep it looking crisp. For best results, use a motorised head with the brushes off and vacuum in the direction of the weave.
contact
Should you have any further queries please feel free to contact us
hello@nodirugs.com
(09)390 0370